Shipping & Delivery

At genhub.shop , we understand the importance of timely delivery and aim to provide a seamless shipping experience for our customers. Below are the details of our shipping and delivery process:

Processing Time:

Orders are typically processed within 1 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary slightly.

Shipping Methods:

We offer several shipping options to cater to your needs, including standard and expedited shipping.

Standard Shipping: Estimated delivery time is 2-5 business days from the date of shipment, depending on your location.

Expedited Shipping: If you require faster delivery, we also offer expedited shipping options with shorter delivery times (additional charges may apply).

Shipping Rates:

Shipping rates are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address.

Free Shipping: We may offer free standard shipping on orders above a certain purchase amount (subject to conditions and promotions).

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this tracking number to monitor the status and estimated delivery date of your package.

Delivery Timeframe:

The estimated delivery timeframe provided is for reference purposes and may vary due to factors such as shipping carrier delays, customs clearance (for international orders), and unforeseen circumstances.

International Shipping:

We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Customers are responsible for these additional charges.

Delivery Address:

Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or delivery issues. We are not responsible for packages delivered to incorrect or undeliverable addresses.

Order Status Updates:

You can check the status of your order, track shipments, and view order history by logging into your genhub.shop account or contacting our customer support team for assistance.

If you have any questions or need further assistance regarding shipping and delivery, please don't hesitate to contact our customer support team . We are here to help and ensure your shopping experience is smooth and enjoyable.

Thank you for choosing genhub.shop . We appreciate your business and look forward to delivering exceptional products to your doorstep.

Happy Shopping!